
Tray.ai launches ITSM Agent to automate IT support tasks
Tray.ai has introduced an AI-powered agent for IT Service Management (ITSM) that automates routine IT support tasks and reduces the workload typically handled by humans. The company's ITSM Agent is part of Tray.ai's enterprise AI agent line-up, created using its low-code Merlin Agent Builder. While many software-as-a-service (SaaS) app agents function primarily as chatbots or […]